guide/en_US/teams/c3gelb.adoc

+=== c3gelb [small]#Hygiene Team#
+
+c3gelb provides studios with information on Corona-compliant operation and advises on all hygienic issues.
+

guide/en_US/teams/cashdesk.adoc

+=== Ticket-Team
+
+The ticket team will distribute the tickets and collect any donations. Shortly before the event, the tickets will be exchanged for access data to the central rC3 platform.
+

guide/en_US/teams/cert.adoc

+=== CERT [small]#(Chaos Emergency Response Team)#
+
+The CERT takes care of the medical service and the fire protection in the Chaos Studios and provides the responsible persons of the studios with information about the setup and the equipment in advance. In addition, the CERT is available for questions during the event.
+

guide/en_US/teams/hac.adoc

+=== HAC [small]#(Hall Angel Coordination)#
+
+If you have already visited a talk in a lecture hall and have been led into the hall by the angels and guided to a vacant seat, you have already got to know the work of the HAC.
+
+Angels who work in a big lecture hall, managing the flow of creatures in and out of the hall during and between the talks, are called _Hall Angels_. The _Hall Angel Coordinator_ is responsible for the coordination of the hall angels in the lecture halls. Together they ensure that the event is carried out in a smooth and safe manner.

guide/en_US/teams/heaven.adoc

+=== Heaven
+
+The heaven-team are the angels who work as shift coordinators in the heaven and organise all the work that has to be done and the helping angels in the Engelsystem. They are excellent problem solvers who are attending chaos events for several years, so whenever you have a problem during your shift or have questions regarding your angel work don't hesitate to call heaven or come by and ask for help.

guide/en_US/teams/infodesk.adoc

+=== Infodesk
+
+The Infodesk helps you to get answers about all the questions you have.
+These might be things like "Where is …" or "How can I …".

guide/en_US/teams/loc.adoc

+=== LOC [small]#(Logistics Operation Center)#
+
+The LOC brings all the stuff to the venue before the event starts and manages to cart it off after the closing ceremony.
+
+They operate the storage and watch over all the heavy machinery needed.
+
+Only go there if you're sober and aware of your surroundings as you don't want to be run over by a forklift.

guide/en_US/teams/noc.adoc

+=== NOC [small]#(Network Operation Center)#
+
+The NOC is running the Cyber within all the fiber (and wireless) at the fastest speeds possible.
+
+They manage the internet connection to the outer world, the network switches in the hackcenters, all the wireless access points and the colocation.

guide/en_US/teams/pl.adoc

+=== PL [small]#(Project Lead / Projektleitung)#
+
+The PL is the Chaos - Real World Adapter.
+They are responsible for the rC3 and allow us to do all the fun stuff we are happy to enjoy.
+
+Handling real world german bureaucracy and communication between the teams is their expertise.

guide/en_US/teams/poc.adoc

+=== POC [small]#(Phone Operation Center)#
+
+If you hear a telephone ringing thank the POC for it.
+
+They keep the phones running and the telephone time service responding the current time.

guide/en_US/teams/security.adoc

+=== Secu(rity)
+
+If you have any problem with other people in a physical manner call 110 (with your DECT!).
+
+Helping you out with agressive behaviour and ensuring all people within the event location have bought a ticket.
+
+When you do an access control shift at one of the several doors they are to be called when someone is entering the building without showing their wristband.

guide/en_US/teams/voc.adoc

+=== VOC [small]#(Video Operation Center)#
+
+The VOC keeps all the waving lucky cats waving on the screens.
+
+Streaming from home and handling your post rC3 depression with viewing talks is made possible by the VOC.
+Video and Audio recording and mixing as well as rendering and uploading the videos are handled by them.

guide/en_US/title.adoc

+= ANGEL GUIDE
+A nearly incomplete guide for helpers at chaos events

guide/en_US/what-is-an-angel.adoc

 == icon:hands-helping[size=fw]  What is an angel?
 
-NOTE: Everyone who invests their free time into our events is an angel. +
+NOTE: Everyone who invests their free time in our events is an angel. +
 
-While the most obvious angels to most participants are the helpers staffing the cash desk, checking wrist bands at the doors or selling drinks at the bars, there are tons of jobs to be done "behind the scenes" that are barely noticable (or only become apparent if something goes wrong).
+While the most obvious angels to most attendees are the helpers who staff the tech support, produce the streams, or keep trolls in line on the public channels, there are a multitude of tasks to be done "behind the scenes" that are barely noticeable (or only become visible when something goes wrong).
 
-All these people, from a new person, who sits at a smoker door for one shift at their first congress up to the experienced people in the organization team who do the high level planning in the months and weeks before the event - they all are angels.
+All of these people, from a new person helping out at a Chaos event for the first time, to the experienced people in the orga-team who do the demanding planning in the months and weeks leading up to the event - they are all angels.
 
 === Perks
 
 Being an angel also comes with some perks. Though we hope participating is enough of a reward, here is a list of things exclusive to angels.
 
-* Hanging out at heaven. Angel Hackcenter, using its wardrobe and chill out area.
-* Free coffee and (sparkeling) water.
-* Free Food for night shifts.
+* Hanging out at heaven, Angel Hackcenter and chill out area
+* Special badges in the rC3-world
+* Community acknowledgement
 
 === Rewards
 
-Having contributed a certain amount of time will also grant you access to:
-
-* Awesome warm vegan and vegitarian meals.
-* Sleeping arangements at nearby gyms.
-* The famous limited™ Angel T-Shirt in congress design.
+If you have contributed a certain amount of time, you may receive additional goodies.
 
 [IMPORTANT]
 .Resources Limitations
 ====
-Please keep in mind that our resources are limited, not everyone might get a T-Shirt and meals and sleeping arrangements are also finite in number.
+Please keep in mind that our resources are limited. Not everyone might get a goodie.
 ====
 
 === Expectations
 
-IMPORTANT: Helping at our events also comes with some simple but important expectations towards you. +
+IMPORTANT: Helping at our events also comes with some simple but important expectations of you. +
 
 * Be on time to your shift or give heaven notice early.
-* Be well rested, sober and fed.
+* Be well-rested and sober.
 * Be open-minded and friendly spirited.
+* Have working equipment (Internet, headset, ...)
+* Live our moral values:
+** Be friendly to each other.
+** All creatures are welcome.
 
-=== Child Angels
-
-NOTE: Most angel jobs on our events are designed with adults in mind. +
-
-While we do not ask for your passport to check your legal age, we will probably not hand you an angel badge if you are clearly underage. In general, children should never be left unattended and therefore are not allowed to sign up for any angel shifts themselves when not accompanied by a parent or legal guardian.
-
-However, every day is "bring your kid to work day", so if your kids are old enough to attend our events, you can bring them to most of the angel shifts as well.
-
-Please come by Heaven and talk to our shift coordinators and we will arrange everything as needed. Of course, if your kids want to get an angel badge as well, they can get one and they will also be eligible for a t-shirt if they attend enough shifts.
-
-NOTE: Sadly, we are currently not able to provide children's size t-shirts. +
-
-Nonetheless, please come to Heaven and let us add your kid to any shifts as "n+1" instead of simply singing them up since the required number of angels needed for a shift is calculated on the basis of adults.
+=== Restricted Angeltypes
 
-Please note that there are a few exceptions to this rule:
+As you may have seen in the Angelsystem, there are a few types of Angels that you can join just like that and some types of Angels that are restricted. Normally, any task that doesn't require much introduction will have the unrestricted "Angel" angeltype. All other tasks require some form of introduction like into used hardware or other requirements, such as certain certifications. Paramedics, firefighters or persons with hygiene certificates may need to be certified as such.
 
-* Children **are not allowed behind bars** due to the handling of alcoholic beverages.
-* Children will be **denied access to the LOC** due to the heavy machinery and other work-related dangers in that area, so even if the shift itself may be appropriate, you will probably not be able to get there.
+Usually the requirements for joining an angeltype are included in the description of the angeltype. Typically, this is the attendance of an introduction meeting in which the necessary specialist knowledge is communicated or the requirements for the type are checked. These introduction meetings are announced in the angelsystem under the tab "Meetings". If you have successfully participated in an introduction meeting, you will be activated for the respective angeltype and can then register for suitable shifts.
 
-In addition, if you want to bring your kids to a shift that needs a special angel type introduction, please ask the appropriate angel type supporter(s) beforehand if this is okay.
+If there are any further questions, the description of the angeltype usually includes contact data such as a DECT number or an e-mail address that can be used. Alternatively, you can also ask one of the persons of the respective angeltype mentioned under "Supporter".

guide/en_US/what-is-congress.adoc

 == icon:comments[size=fw]  What is congress?
 
-The Chaos Communication Congress (short Congress) is the annual gathering event of the Chaos Computer Club, bringing together diverse parts of...
+The Chaos Communication Congress (short Congress) is the annual gathering event of the Chaos Computer Club, bringing together diverse communities related to security, cryptography, privacy and online freedom of speech. For many people the congress is a social event to meet (old and new) friends but besides that it features also a great variety of lectures and workshops on political and technical issues. The event takes place regularly at the end of the year since 1984 and is considered one of the largest events of this kind which is only possible with your help as an angel!

guide/en_US/what-is-heaven.adoc

-== icon:cloud[size=fw]  What is Heaven?
+== icon:cloud[size=fw]  What is the Heaven?
+
+The heaven is the home of all the great angels.
+
+It is the place where you will always receive help and have your questions answered as you begin your angel career for the current event.
+
+Within heaven you will find some of the benefits of being an Angel, such as the Angel Hack Center.
+
+But there is also work to be done in Heaven.
+So-called standby angels are waiting for tasks that spontaneously arise.
+At the heaven counter, all the thousands of man-hours needed to keep rC3 running are managed, and all questions asked by angels are answered.
+
+Heaven is also the best place to call if you have any problems with your shift, such as another angel not showing up.
\ No newline at end of file

guide/en_US/what-is-rC3.adoc

+== icon:comments[size=fw]  What is rC3?
+
+Corona did not spare the Chaos Computer Club's annual event, the Chaos Communication Congress, so an alternative event was planned: The remote Chaos Experience - rC3 for short.
+
+At rC3, various communities from the fields of IT security, cryptography, data protection and free speech on the Internet meet to provide a platform for a variety of talks and workshops on political and technical topics. In addition, the digital world will be used to meet old (and new) friends. Just like the congress, the rC3 is run by volunteers like you and is thus only feasible at all with your help as an angel.
\ No newline at end of file

guide/en_US/when-to-arrive.adoc

@@ -14,6 +14,6 @@ If you want to be a real hero, consider helping with teardown instead of buildup
 Usually, a lot of highly motivated people are keen to help with buildup, but after the event, most people are tired and want to get home to rest. The more people stay a day or two longer and help, the faster we all will be able to watch all the talks we missed during the event while relaxing at home.
 ====
 
-If you want to have a more detailed look behind the scenes and are not afraid of all sorts of manual labor like carrying heavy stuff and building all the infrastructure, you are welcome to arrive earlier and help without buildup.
+If you want to have a more detailed look behind the scenes and are not afraid of all sorts of manual labor like carrying heavy stuff and building all the infrastructure, you are welcome to arrive earlier and help with buildup.
 
-However, there is only so much work to do and a lot of tasks cannot be parallelized, so if you would like to help, please have a look at the relevant posts in the event https://events.ccc.de/[event blog] or contact the https://c3loc.de/[LOC] for the specific details.
+However, there is only so much work to do and a lot of tasks cannot be parallelized, so if you would like to help, please have a look at the relevant posts in the https://events.ccc.de/[event blog] or contact the https://c3loc.de/[LOC] for the specific details.