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== icon:phone[size=fw] DECT phones == icon:phone[size=fw] SIP-Clients
NOTE: The congress relies heavily on the DECT phone network provided by the POC. + NOTE: One of the communication options on the rC3 is the DECT or SIP phone network provided by the POC. +
Not only is it used by participant to chat and meet-up, it is also used by the teams of congress to interconnect. It is used not only by participants to chat and make appointments, but also by the rC3 teams to network and coordinate with each other.
Heaven itself uses DECT phones to reach angels which provide a DECT phone number in the angel system. Bringing your DECT handheld phone to congress and registering it with the POC helps heaven greatly with many tasks. Heaven itself uses SIP clients or DECT phones to reach angels who have a phone number registered in the angel system. Registering a phone number for rC3 therefore helps Heaven to reach you during your shift.
This way you allow heaven to communicate directly without having to look at a specific tab in your browser. Or, you can relay information faster during a shift than you would type it into a chat and be less dependent on the computer as your primary medium.
For example, you could be dispatched to check out an area and report back with your finding while you are still on-site, allowing direct communication. Or, you can participate in an access control shift and quickly relay information if someone is trying to access the venue without a valid ticket/wristband. You can either configure the phone network in your router at home and use an existing phone, or you can use an appropriate https://en.wikipedia.org/wiki/List_of_SIP_software#Clients[software client].
The POC curates a https://eventphone.de/doku/dect_phone_compatibility_list[list of compatible DECT phones]. If you don't have one at home, you can check the list and pick one up at the store for around 25€. === Important numbers
* 1818 CERT
=== Phonebook
* 110 Security
* 112 CERT
* 113 Awareness Team * 113 Awareness Team
* 1023 Heaven * 1023 Heaven
* 1111 Info-Desk * 1111 Info Desk
== icon:list[size=fw] Pack list == icon:list[size=fw] Equipment
Participating as an Angel in the Chaos Community works best if some equipment is present. While most tools which are necessary to perform a task will be provided to you, some items are personal and are best supplied by yourself. This is a pack list on what you might bring. The list is ordered by priority: Participating as an angel in the Chaos community works best if you have some equipment with you. This is a list of things you should consider in order to help out in the best way possible. The list is sorted by priority:
[%interactive] . Device, which has enough power for your shift
* [ ] Refillable water bottle . stable internet connection
* [ ] Laptop or tablet (not only mobile phone) . DECT phone or SIP client
* [ ] DECT phone . Headset (depending on the shift)
* [ ] (collapsible) cup . Webcam (depending on shift)
* [ ] Simple Multitool
* [ ] Lanyard
* [ ] Power cord / euro adapter
...@@ -2,17 +2,16 @@ ...@@ -2,17 +2,16 @@
[square] [square]
. Create yourself an https://engelsystem.de[angel system account] . Create yourself an https://engelsystem.de[angel system account]
. Arrive at congress venue . Arrive at virtual https://rc3.world[congress venue]
. Locate and move to https://c3nav.de[heaven] . Log in to the platform to be automatically marked as arrived in the angel system
. Get marked as arrived and collect your badge . Find the heaven und go there
* Ask a welcome angel or shift coordinator .. If you have any questions, you can always contact the shift coordinators behind the counter
. Attend an angel meeting . Attend an angel meeting
* Announced in the angel system news .. Announced in the angel system news
. Click yourself an interesting shift . Click yourself an interesting shift
* Read shift descriptions first * Read shift descriptions first
. Participate in your shift . Participate in your shift
* Use https://c3nav.de[navigation] to find location * Arrive a little bit early at the virtual meeting point
* Arrive a little bit early
. Rest for at least one hour . Rest for at least one hour
. Repeat from step 6 . Repeat from step 6
......
== icon:broadcast-tower[size=fw] Radio == == icon:broadcast-tower[size=fw] Radio ==
In addition to the DECT telephones, handheld radios are used for communication purposes. They serve as backup at important points in case the DECT network fails and are also used for 1-n communication. In addition to the DECT telephones, handheld radios are used for communication purposes. They serve as backup at important points in case the DECT network fails and are also used for 1:n communication.
You may find a radio at your shift. In this case please make sure that the battery is not empty, the correct channel is set and the device is loud enough for you to understand. Communication always starts with an initialisation phase with call signs. Because most likeley no one knows that you are the security angel at the door, you should use "Entrance Glass Hall" as your call sign, not your real name or your nickname. For example: "Entrance glass hall for Secu" - "Secu hears". You may find a radio at your shift. In this case please make sure that the battery is not empty, the correct channel is set and the device is loud enough for you to understand. Communication always starts with an initialisation phase with call signs. Because most likeley no one knows that you are the security angel at the door, you should use "Entrance Glass Hall" as your call sign, not your real name or your nickname. For example: "Secu for Entrance glass hall" - "Here is Secu, go ahead".
You can find more details on radio traffic at https://howto.c3roc.de. You can find more details on radio traffic at https://howto.c3roc.de.
== icon:users[size=fw] Teams == icon:users[size=fw] Teams
The congress is organized in different teams, each with its own area of expertise. The rC3 is organized in different teams, each with its own area of expertise.
All teams are self-organized and provide their own set of services to the congress. To give you an overview, we describe the teams you are most likely to interact with here and have an extensive diagram of their interactions. All teams are self-organized and provide their own set of services to the rC3. To give you an overview, we describe the teams you are most likely to interact with here and have an extensive diagram of their interactions.
NOTE: Teams spawn into existance by a need not fullfilled. They are seldom created by an authority. NOTE: Teams spawn into existance by a need not fullfilled. They are seldom created by an authority.
<<< <<<
include::teams/awareness-team.adoc[] include::teams/awareness-team.adoc[]
include::teams/boc.adoc[] //include::teams/boc.adoc[]
//
include::teams/bottles-team.adoc[] //include::teams/bottles-team.adoc[]
include::teams/cashdesk.adoc[] include::teams/cashdesk.adoc[]
include::teams/cert.adoc[] include::teams/cert.adoc[]
include::teams/gelb-team.adoc[] include::teams/c3gelb.adoc[]
include::teams/hac.adoc[] //include::teams/hac.adoc[]
include::teams/heaven.adoc[] include::teams/heaven.adoc[]
include::teams/infodesk.adoc[] include::teams/infodesk.adoc[]
include::teams/loc.adoc[] //include::teams/loc.adoc[]
//
include::teams/noc.adoc[] //include::teams/noc.adoc[]
include::teams/pl.adoc[] include::teams/pl.adoc[]
include::teams/poc.adoc[] include::teams/poc.adoc[]
include::teams/security.adoc[] //include::teams/security.adoc[]
include::teams/voc.adoc[] include::teams/voc.adoc[]
=== Awareness Team === Awareness Team
If you have any trouble in a non physical way while being at congress you can get help from the awareness team. If you have any trouble in a non physical way while being at rC3 you can get help from the awareness team.
Things like talking about topics that wont leave your mind or trouble with your current situation in any way are their expertise. Things like talking about topics that won't leave your mind or trouble with your current situation in any way are their expertise.
...@@ -2,4 +2,4 @@ ...@@ -2,4 +2,4 @@
The BOC is getting all the drinks from the store into your stomach. The BOC is getting all the drinks from the store into your stomach.
They operate several bars, sell baverages and deliver these from the storage to the bars. They operate several bars, sell beverages and deliver these from the storage to the bars.
=== Bottles Team === Bottles Team
The Bottles Team is managing the route of empty bottles from your hand back into the store where they came from. The Bottles Team is managing the routing of empty bottles from your hand back into the store where they came from.
Maybe you have noticed the bottle drop points. Maybe you have noticed the bottle drop points.
They decide where to place these and get all its content back to the storage. They decide where to place these and get all its content back to the storage.
=== c3gelb [small]#Hygiene Team#
c3gelb provides studios with information on Corona-compliant operation and advises on all hygienic issues.
=== Cash Desk Team === Ticket-Team
The Cash Desk is turning QR Codes into wristbands. The ticket team will distribute the tickets and collect any donations. Shortly before the event, the tickets will be exchanged for access data to the central rC3 platform.
You had next to no time waiting for getting your wristband?
This is thanks to the Cash Desk team preplanning all this.
=== CERT [small]#(Chaos Emergency Response Team)# === CERT [small]#(Chaos Emergency Response Team)#
If you have a physical emergency of any kind (medical / fire) call 112 (with your DECT!) The CERT takes care of the medical service and the fire protection in the Chaos Studios and provides the responsible persons of the studios with information about the setup and the equipment in advance. In addition, the CERT is available for questions during the event.
They take care of immediate or longer term medical problems and handle emergencies like fires.
=== Gelb Team
c3Gelb is making sure there is no congress epidemic.
They ensure hygenic and prevent contageous infections which could ruin the congress for thousands of people.
=== Heaven === Heaven
The heaven-team are the angels who work as shift coordinators in the heaven and organise all the work that has to be done and the helping angels in the Engelsystem. They are excellent problem solvers who are attending the congress for several years, so whenever you have a problem during your shift or have questions regarding your angel work don't hesitate to call heaven or come by and ask for help. The heaven-team are the angels who work as shift coordinators in the heaven and organise all the work that has to be done and the helping angels in the Engelsystem. They are excellent problem solvers who are attending chaos events for several years, so whenever you have a problem during your shift or have questions regarding your angel work don't hesitate to call heaven or come by and ask for help.
=== Infodesk === Infodesk
The Infodesk helps you to get answers about all the questions you have. The Infodesk helps you to get answers about all the questions you have.
These might things like "Where is …" or "How can I …". These might be things like "Where is …" or "How can I …".
=== LOC [small]#(Logistics Operation Center)# === LOC [small]#(Logistics Operation Center)#
The LOC is getting all the stuff to the event location before the event and manage to get it out of the event location after the closing ceremony. The LOC brings all the stuff to the venue before the event starts and manages to cart it off after the closing ceremony.
They operate the storage and keep look over all the heavy machinery needed. They operate the storage and watch over all the heavy machinery needed.
Only go there if you're sober and aware of your surroundings as you don't want to be overrun by a liftfork. Only go there if you're sober and aware of your surroundings as you don't want to be run over by a forklift.
=== PL [small]#(Project Lead / Projektleitung)# === PL [small]#(Project Lead / Projektleitung)#
The PL is the Chaos - Real World Adapter. The PL is the Chaos - Real World Adapter.
They are responsible for the congress and allow us to do all the fun stuff we are happy to enjoy. They are responsible for the rC3 and allow us to do all the fun stuff we are happy to enjoy.
Handling real world german bureaucrazy like booking the event location and communication between the teams is their expertise. Handling real world german bureaucracy and communication between the teams is their expertise.
...@@ -2,6 +2,6 @@ ...@@ -2,6 +2,6 @@
If you have any problem with other people in a physical manner call 110 (with your DECT!). If you have any problem with other people in a physical manner call 110 (with your DECT!).
Helping you out with agressive behaviour and ensuring all people within the event location are having bought a ticket. Helping you out with agressive behaviour and ensuring all people within the event location have bought a ticket.
When you do an access control shift at one of the several doors they are to be called when someone is entering the building without showing their wristband. When you do an access control shift at one of the several doors they are to be called when someone is entering the building without showing their wristband.
...@@ -2,5 +2,5 @@ ...@@ -2,5 +2,5 @@
The VOC keeps all the waving lucky cats waving on the screens. The VOC keeps all the waving lucky cats waving on the screens.
Streaming from home and handling your post congress depression with viewing talks is made possible by the VOC. Streaming from home and handling your post rC3 depression with viewing talks is made possible by the VOC.
Video and Audio recording and mixing as well as rendering and uploading the videos are handled by them. Video and Audio recording and mixing as well as rendering and uploading the videos are handled by them.
= Angel Guide = ANGEL GUIDE
A nearly incomplete Guide for helpers at chaos events A nearly incomplete guide for helpers at chaos events
...@@ -2,30 +2,26 @@ ...@@ -2,30 +2,26 @@
NOTE: Everyone who invests their free time in our events is an angel. + NOTE: Everyone who invests their free time in our events is an angel. +
While the most obvious angels to most participants are the helpers staffing the cash desk, checking wrist bands at the doors or selling drinks at the bars, there are tons of jobs to be done "behind the scenes" that are barely noticeable (or only become apparent if something goes wrong). While the most obvious angels to most attendees are the helpers who staff the tech support, produce the streams, or keep trolls in line on the public channels, there are a multitude of tasks to be done "behind the scenes" that are barely noticeable (or only become visible when something goes wrong).
All these people, from a new person, who sits at a smoker door for one shift at their first congress up to the experienced people in the organization team who do the high level planning in the months and weeks before the event - they all are angels. All of these people, from a new person helping out at a Chaos event for the first time, to the experienced people in the orga-team who do the demanding planning in the months and weeks leading up to the event - they are all angels.
=== Perks === Perks
Being an angel also comes with some perks. Though we hope participating is enough of a reward, here is a list of things exclusive to angels. Being an angel also comes with some perks. Though we hope participating is enough of a reward, here is a list of things exclusive to angels.
* Hanging out at heaven, Angel Hackcenter, using its wardrobe and chill out area. * Hanging out at heaven, Angel Hackcenter and chill out area
* Free coffee and (sparkling) water. * Special badges in the rC3-world
* Free food for night shifts. * Community acknowledgement
=== Rewards === Rewards
Having contributed a certain amount of time will also grant you access to: If you have contributed a certain amount of time, you may receive additional goodies.
* Awesome warm vegan and vegetarian meals.
* Sleeping arrangements at nearby gyms.
* The famous limited™ Angel T-Shirt in congress design.
[IMPORTANT] [IMPORTANT]
.Resources Limitations .Resources Limitations
==== ====
Please keep in mind that our resources are limited. Not everyone might get a T-Shirt, and meals and sleeping arrangements are also finite resources. Please keep in mind that our resources are limited. Not everyone might get a goodie.
==== ====
=== Expectations === Expectations
...@@ -33,29 +29,17 @@ Please keep in mind that our resources are limited. Not everyone might get a T-S ...@@ -33,29 +29,17 @@ Please keep in mind that our resources are limited. Not everyone might get a T-S
IMPORTANT: Helping at our events also comes with some simple but important expectations of you. + IMPORTANT: Helping at our events also comes with some simple but important expectations of you. +
* Be on time to your shift or give heaven notice early. * Be on time to your shift or give heaven notice early.
* Be well-rested, sober and fed. * Be well-rested and sober.
* Be open-minded and friendly spirited. * Be open-minded and friendly spirited.
* Have working equipment (Internet, headset, ...)
* Live our moral values: * Live our moral values:
** Be friendly to each other. ** Be friendly to each other.
** All creatures are welcome. ** All creatures are welcome.
=== Child Angels === Restricted Angeltypes
NOTE: Most angel jobs on our events are designed with adults in mind. +
While we do not ask for your passport to check your legal age, we will probably not hand you an angel badge if you are clearly underage. In general, children should never be left unattended and therefore are not allowed to sign up for any angel shifts themselves when not accompanied by a parent or legal guardian.
However, every day is "bring your kid to work day", so if your kids are old enough to attend our events, you can bring them to most of the angel shifts as well.
Please come by heaven and talk to our shift coordinators and we will arrange everything as needed. Of course, if your kids want to get an angel badge as well, they can get one and they will also be eligible for a T-shirt if they work enough shifts.
NOTE: Sadly, we are currently not able to provide children's size T-shirts. +
Nonetheless, please come to heaven and let us add your kid to any shifts as "n+1" instead of simply singing them up since the required number of angels needed for a shift is calculated on the basis of adults.
Please note that there are a few exceptions to this rule: As you may have seen in the Angelsystem, there are a few types of Angels that you can join just like that and some types of Angels that are restricted. Normally, any task that doesn't require much introduction will have the unrestricted "Angel" angeltype. All other tasks require some form of introduction like into used hardware or other requirements, such as certain certifications. Paramedics, firefighters or persons with hygiene certificates may need to be certified as such.
* Children **are not allowed behind bars** due to the handling of alcoholic beverages. Usually the requirements for joining an angeltype are included in the description of the angeltype. Typically, this is the attendance of an introduction meeting in which the necessary specialist knowledge is communicated or the requirements for the type are checked. These introduction meetings are announced in the angelsystem under the tab "Meetings". If you have successfully participated in an introduction meeting, you will be activated for the respective angeltype and can then register for suitable shifts.
* Children will be **denied access to the LOC** due to the heavy machinery and other work-related dangers in that area, so even if the shift itself may be appropriate, you will probably not be able to get there.
In addition, if you want to bring your kids to a shift that needs a special angel type introduction, please ask the appropriate angel type supporter(s) beforehand if this is okay. If there are any further questions, the description of the angeltype usually includes contact data such as a DECT number or an e-mail address that can be used. Alternatively, you can also ask one of the persons of the respective angeltype mentioned under "Supporter".